You're closed for the day — your customers aren't

A customer who calls after six and gets voicemail usually calls the next name on the list. Red Shore answers instead — takes the details, sorts urgent from routine by your rules, and has it waiting for you in the morning.

Call log Thu 8:52 PM

CallerHi — I need to move my appointment on Thursday.

Red ShoreI can help with that. If this is an emergency with your animal, hang up and call the emergency clinic now.

CallerNo, nothing like that. Just the timing.

→matched booking · Thu 2:30 PM

Red ShoreI have you Thursday at 2:30. The next openings are Monday at 9:15 or Tuesday at 3:00.

→rebooked · Tue 3:00 PM · confirmation sent

That call was going to voicemail. Instead it's a name and a number waiting on your phone.

Who it's for

An answering service for any business whose customers call

If someone has to reach you to book, ask a price, or decide whether to go elsewhere, the calls arriving after you close are worth money. Most of them are not emergencies — they're people who will call someone else instead.

Contractors, trades, and property services
Law firms and professional practices
Property managers and landlords
Auto shops, towing, and equipment rental
Salons, studios, and veterinary clinics
Real estate, tourism, and accommodations

How it works

You forward your line at closing

Your phone number remains yours — your carrier, your account, nothing ported. You set the 'forward', and you can undo it easily.

We answer according to your rules

You specify what counts as urgent for your business, in your own words. We apply that. Urgent goes to the contact on call. Everything else will wait for you when you return.

You get your evenings back

Every morning we deliver a recap of overnight activity. What came in, what was resolved, and what was escalated.

What we do

One price, everything in

After hours & overflow

$449/ MONTH · 300 MIN

We pick up when you've closed, and when every line is busy. You don't miss any calls during the day. If it doesn't earn its keep in a month, you turn off the 'forward' and cancel.

Appointments booked straight into your calendar, on your rules — included
Nothing else to add on. Extra minutes at 50¢
French answering available — ask us

Or go all day

Daytime receptionist

QuotedPER BUSINESS · ALL DAY, EVERY DAY

Answers the questions you receive twenty times a week, puts callers through to the right person, books appointments, and takes a message when nobody's free to answer — evenings included.

Your hours, location, services, service area — answered from what you gave us
Transferred to the right person by name or by job
Anyone who asks for a human gets a human

Terms

Month to month billing. 30 day cancellation notice, no reason needed, no penalty
Extra minutes at 50¢, itemised, never a surprise
Prices in Canadian dollars, plus applicable sales tax

Honest limits

What it won't do

It won't quote a price.Not unless you've loaded your price list and signed off on it. Otherwise it takes a number and says someone will be in touch.
It won't answer a question you don't want answered.It works from what you gave us and nothing else.
It won't book a slot it can't see.It manages appointments on your actual calendar.
It won't pretend to be a person.Every call opens by saying it's an automated assistant, and that the call is recorded.
It isn't an emergency service.Genuine emergencies are told to hang up and dial 911, first thing, every time. You keep your own emergency arrangements.
It won't replace your phone service.We're a layer in front of the line you already have.

Hear it before you decide

Fifteen minutes. We'll ask what your evenings actually look like, and determine if it's a fit.

Or try it right now. The button in the corner starts a real conversation with our agent — ask it what we charge, ask it something it shouldn't answer, and see what it does.

Your browser will ask for the microphone the first time. You can use your voice or chat.

Book fifteen minutes

or (902) 200-4026 · hello@redshore.ca